We want you to be pleased with our service, as well as our products!
If you receive an item that is defective, we will happily exchange it within 30 days, and ship a new replacement - on our dime. Please simply Contact Us and provide the following information:
how we can help you
Once we’ve verified the details, we'll send you a Return Merchandise Authorization (RMA) number. Please include this number with your shipment to us containing the product for an exchange. (We can not process returned packages without the RMA#.) Send your package to:
Tickle Kitty, Inc.
℅ IPS - Exchanges RMA# ______
2964 Alvarado Street, Unit A-C
San Leandro, CA 94577
PLEASE NOTE: due to the sensitive nature of the products and health and safety regulations, we do not accept returns. In the event there is a special circumstance when we will accept a return, there will be a standard 15% return processing fee.
The WOMANIZER Product Money-Back Guarantee
The Womanizer product is backed with a 30-day money-back guarantee by the manufacturer. This means if you are not satisfied with it for any reason, we will accept your return no-questions-asked!
To return this item within 30-days of purchase, simply Contact Us to request a Return Authorization Number (RMA) to include with the shipment. (We can not process returned packages without it.). Ship to the address above. PLEASE NOTE: You are responsible for the return postage, and there is a standard 15% returns processing fee.