Why doesn’t my vibrator doesn’t turn on?
Please test all battery-operated toys with fresh batteries to ensure your items are working properly. If your product doesn't vibrate, please double-check that all batteries are inserted properly before contacting Tickle Kitty.
If your vibrator holds batteries side-by-side, insert each battery upside-down to the battery right next to it. Look for the + and - markings on the toy, and make sure they match the same markings on the ends of the batteries.
If your vibrator holds a row of two or more batteries end-to-end, insert each battery facing in the same direction. Look for the + and Ð markings to determine which direction to feed-in the batteries.
Do you charge sales tax?
Sales tax for shipments to California addresses are automatically calculated and applied. All other states: NO sales tax!
What if I’ve got a comment or question for Tickle Kitty?
Your feedback is important to us. We're here to answer your questions, ensure your happiness, and improve our service and our website. Please Contact Us at any time, for any reason.
Where can I find Tickle Kitty books and sextoys?
Glad you asked! All of Dr. Sadie’s sex-help books, her signature line of Slippery Kitty body-safe lubricants, and personally approved sextoys are in the Tickle Kitty Boutique. Come see!
What are my payment options?
MasterCard, VISA, American Express and Discover cards are welcome. The charge will appear on your statement as "Tickle Kitty." Checks and money orders (in US dollars only, please) are also accepted for mail orders. Sorry, no CODs. Please send orders to:
3701 Sacramento St. #107
San Francisco, CA 94118