Ordering & Shipping


Daily Shipping Cutoff

While most orders placed by 2:00 PM ET ship the same day, please allow up to 24 hours for order processing. Then add the delivery days listed below. If your order is time-sensitive, we recommend choosing an expedited shipping option.

  • Orders placed by 2:00 PM ET typically ship the same day, but please allow up to 24 hours for order processing.
  • Orders are processed daily, Monday through Friday.
  • Orders placed on Saturdays and Sundays will ship the next business day. 
  • You will receive an email order confirmation right after you place your order, and another one with tracking information right after it ships.

Shipping Options

Order by 2:00 PM ET and you can select from the standard or expedited shipping options:

    Standard
    Order by 2:00PM ET, ships within 24 hrs. Delivery 3-5 business days.

    Priority
    Order by 2:00PM ET, ships within 24 hrs. Delivery 2-5 business days.

    Three-Day
    Order by 2:00PM ET, ships within 24 hrs. Delivery 3 business days.

    Two-Day
    Order by 2:00PM ET, ships within 24 hrs. Delivery 2 business days.

    Next-Day
    Order by 2:00PM ET, ships within 24 hrs. Delivery 1 business day


    Standard shipping is typically via USPS or DHL. Delivery in 2-5 business days. Delivery times are not guaranteed by the carriers or Tickle Kitty. Delivery estimates from USPS can be found here.

    Expedited shipping is typically via UPS or FedEx.

    Please note that orders are not processed or delivered on Saturday, Sunday, or major holidays. A complete list of holiday closures can be found below under "Closed for the Holidays". Business days are considered Monday thru Friday.  Saturday and Sunday are not considered transit days for packages, regardless of the shipping speed selected.  

    If you place a "Next Day" shipping order on Friday before 2:00 PM EST, your order will most likely be delivered on Monday, but it may be Tuesday (order processing can take up to 24 hours). If you place a "Next Day" order on Friday after 2:00 PM EST, your order will be processed and shipped on Monday and you will receive it on Tuesday (unless it required an extra day to process). 

    These shipping methods are not available to all locations and addresses and we cannot be responsible for carrier delays or lost, stolen or misdirected shipments by the carrier. 

    Free Shipping

    Orders $169+ qualify for Free Standard Shipping (estimated 3–5 business days in transit, after order processing time).

    Discreet Shipping

    Your privacy matters to us. All shipments arrive in a plain brown box with no indication as to the contents. The return address label shows it's from "TK Press". We ship orders from our California and New Jersey locations.

    Payment Options

    We accept all major credit cards, PayPal, and Amazon Payments. The charge will appear on your statement as "TK, Inc. 888-695-4889".

    Order Cancellations

    Once an order is placed, it is quickly processed and moves into fulfillment to ensure the fastest shipping experience. Due to this streamlined process, we are unable to cancel orders once they enter the shipping stage. Please review your order carefully before making your purchase.

    Order Tracking 

    Once your order ships, you will receive an email confirmation with the tracking number for the package. You can login to your Account any time for real-time delivery status updates. Or, feel free to Contact Us and we’d be happy to assist you. 

    e-Gift Cards

    Give your lover the pleasure of choosing their own delights with a TickleKitty.com
    e-Gift Card. Our e-Gift Cards are completely digital and delivered by e-mail with an applicable code, entered in the "Gift Card or Discount" field during checkout.

    Discount Coupons

    Sorry, only one discount code can be applied per order. Use the one that will give you the best discount possible! 

    Free Shipping Promotions

    Orders placed with Free Shipping promotions will be shipped Standard Ground service and applies for orders in the continental US only. Please allow 4-8 business days for receipt. If you wish to receive your order sooner, you can choose and pay for an expedited shipping service.

    Discreet Shipping

    When your order arrives at your door, it’s in a plain box—with NO CLUES as to what’s inside. The return address label simply says it's from “TK Press”. 

    International Shipments: Import Duty, VAT and Other Taxes

    Customers with shipping addresses outside of the US are solely responsible for all duties, import taxes and brokerage fees. These are not included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs. Customs, duty, and taxes are non-refundable: so if you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage, customs, duty, taxes, and any return shipping charges will not be refunded. 

    Closed for the Holidays

    While our Tickle Kitty Boutique is open 24/7, our warehouse is closed (and we do not ship) on the following holidays: 

    • New Year's Day (January 1st)
    • Memorial Day
    • Independence Day (July 4th)
    • Labor Day
    • Thanksgiving Day
    • The Friday After Thanksgiving Day
    • Christmas Eve (December 24th)
    • Christmas Day (December 25th)
    • Day After Christmas (December 26)
    • New Year's Eve (December 31)
    • New Year's Day (January 1)